To send money for delivery that arrives typically within minutes, a TD Bank Visa® Debit Card is required. Your eligible personal deposit account must be active and enabled for ACH transactions and Online Banking transfers. mobile phone number, an active unique e-mail address, and a Social Security Number. To use Send Money with Zelle® you must have an Online Banking profile with a U.S. But stranger things have happened.1Send Money with Zelle® is available for most personal checking and money market accounts. The balance on the BofA account is $150. Is it best to pay it and move on, or is there any way I can clean up my credit score without remitting payment? Is there an oversight agency I should report BofA actions to? L.C., Stow A: I find it odd that you wouldn't have gotten a letter or phone call about a payment that was a month or two or three late. I am in the process of applying for a new home loan so this downgraded credit score is hurting me. Recently, I discovered BofA reported this to the credit bureaus, which dramatically decreased my credit score from excellent to good. My recollection is I paid $500 toward the $250 purchase. I said it was unreasonable to pay the total interest and penalties that accrued. I called to inform BofA that I would make a payment with interest to close the matter, but because BofA had never communicated with me (even though it confirmed it had my phone number and e-mail). The purchase was for about $250. About seven months after this purchase, I received a letter from BofA demanding payment for the purchase. I had received no communication from BofA prior to receipt of this letter, plus they had cancelled the account several months earlier. I made a purchase with a Bank of America credit card that I rarely use, then I forgot about it. Q: Perhaps your experience with the banking industry might help me with a bad situation. You just need to decide what's important to you. Of course, the new bank could have other fees you don't like. If this fee upsets you enough, you should shop for a new bank that doesn't have this fee. I think the fees are stupid, insulting and not customer-friendly, but they're not discriminatory. I understand why they charge me the fee, but I also think that they are discriminating against me by charging me that fee. However, the bank charges me a $10 fee per year for my ATM card. I have taken your articles into the bank and they have finally stopped pressuring me. Q: My bank (PNC) has tried for a long time to convince me to get a debit card. This policy is unusual but, since Chase is the nation's largest bank, I wouldn't be surprised if we start seeing more of this in this era of sensitivity about funding terrorists and other illegal causes. Even if there was confusion about when this new policy starts, you could have successfully made the payment on your wife's credit card account if you'd paid by check. The bank made the change about cash deposits to combat possible misuse of accounts, including money laundering. So you shouldn't have been prohibited from making this payment yet. The new policy is being rolled out in March in some Chase markets, including in Greater Cleveland, said spokesman Jeff Lyttle. Now, Chase is expanding its policy to apply to restrict cash payments on credit cards, mortgages, equity lines auto loans and safe deposit boxes. So starting a year ago, to make a cash deposit into a consumer account, people must either be an account owner or an authorized user on the account and provide ID. That policy doesn't affect commercial, treasury or investment bank accounts. So this applies if you want to make a cash deposit into a checking account owned by a relative or friend who might need money ASAP. Chase a year ago changed its policy about accepting cash deposits into a checking or savings account from someone who isn't an owner or authorized user on an account.
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